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Embarking on the ISO Certification Journey Spotlight: The Gap Analysis As an organisation, you may be thinking about ISO standard certification. Why? To develop a
ISO 20000-1:IT Service Management Systems What is a Service Management Framework Service management frameworks, also known as Information Technology Service Management (ITSM) frameworks, are sets
The ISO 20121 standard, originally released prior to the London Olympics, has been updated and published as ISO 20121:2024, in time for the Paris Olympics.
ISO/IEC 42001 – New Global Guidance for Responsible AI Use in Businesses In the rapidly advancing digital era, the transformative power of Artificial Intelligence (AI)
ISO / Annex SL – Climate Change Updates In response to the 2021 London Declaration, the International Organization for Standardization (ISO) has taken steps to
A Comparative Look at Past Excellence and Present Challenges Initial Encounters: Discovering Excellence I can clearly remember the impact of my first visits to the
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