Tailored to your organisation’s specific needs and operational context
Typical course outcomes would include: –
- Prepare confidently for EFQM or other excellence framework assessments with structured guidance and practical tools.
- Learn how to interpret the framework criteria and apply them to your organisation’s strategy, operations, and results.
- Explore best practices in self-assessment, evidence gathering, and scoring techniques.
- Understand how to identify strengths, improvement opportunities, and align with excellence principles.
- Training will be customised to reflect your organisation’s maturity level, sector, and strategic goals.


