🌟 Exciting News! 🌟 Ley Hill Solutions is thrilled to sponsor the Launchpad at The Business Show 2024! 🚀 This initiative is dedicated to empowering small businesses with a comprehensive £100k package for the winning entrant, including: · Financial support · Professional courses … Read more »
Posts By: Anne O'Brien
Paris 2024 Olympics: Setting New Standards in Sustainability
The Paris 2024 Olympics are pioneering new standards in sustainability by implementing the updated ISO 20121 standard. Originally introduced during the London 2012 Olympics, this standard has been revised to address a broader range of topics, including impact and legacy, human rights, climate action, and accessibility. Paris 2024 obtained its ISO 20121 certification in October… Read more »
Newsletter – EFQM Special Edition
Read our latest newsletter covering the EFQM Forum, which includes highlights of the new 2025 model launch, along with the awards celebrations.
EFQM 2025 Model Update
EFQM 2025 Model: Navigating Business Excellence in a Dynamic Landscape The recent EFQM Forum, held from June 4th to 6th, shed light on the evolving landscape of business excellence within a rapidly changing corporate environment. As we approach 2025, the EFQM (European Foundation for Quality Management) is redefining its model, introducing key changes that reflect… Read more »
Ley Hill Solutions’ Graham Hull reflects on his EFQM Lifetime Excellence Award
In the historic city of Istanbul, the EFQM Forum convened for its annual gathering on the 4th, 5th, and 6th of June, bringing together leaders and innovators committed to excellence in organisational management. Among the distinguished attendees were Graham Hull and Norman Hughes from Ley Hill Solutions, who were honoured with the prestigious EFQM Lifetime… Read more »
EFQM Awards for Ley Hill Solutions’ Graham and Norman
In a remarkable celebration of excellence and dedication,the 2024 EFQM Forum has presented its prestigious Lifetime Achievement Awardupon two distinguished professionals: Graham Hull and Norman Hughes. Theceremony, held in the vibrant city of Istanbul, recognised the duo’s unwaveringcommitment to quality and their substantial contributions to their respectivefields. The EFQM Forum, which took place from June… Read more »
ISO Certification – Spotlight: The Gap Analysis
Embarking on the ISO Certification Journey Spotlight: The Gap Analysis As an organisation, you may be thinking about ISO standard certification. Why? To develop a management system that provides continual improvement across the organisation, through process enhancement and effective review mechanisms. To pinpoint problems and implement solutions. To improve customer satisfaction, which is often an… Read more »
ISO 20000-1: IT Service Management Systems
ISO 20000-1:IT Service Management Systems What is a Service Management Framework Service management frameworks, also known as Information Technology Service Management (ITSM) frameworks, are sets of different practices and processes that organisations refer to when implementing, managing, and changing their IT services. The purpose of these systems is to streamline and structure different processes for… Read more »
Update to ISO 20121 Sustainable Event Management
The ISO 20121 standard, originally released prior to the London Olympics, has been updated and published as ISO 20121:2024, in time for the Paris Olympics. This standard has been adopted by a wide range of organisations – from small gatherings to large-scale conferences, e.g. COP 28. It is designed to apply to SMEs within the… Read more »
ISO/IEC 42001- Framework for Responsible AI Management
ISO/IEC 42001 – New Global Guidance for Responsible AI Use in Businesses In the rapidly advancing digital era, the transformative power of Artificial Intelligence (AI) is being acknowledged by businesses worldwide. However, the deployment of AI in a trusted and responsible manner remains a challenge. The international standard BS ISO/IEC 42001 has been published to… Read more »
