At Ley Hill Consultancy Group, we’re proud to showcase the remarkable transformation achieved by DBS as they progressed from ISO compliance to fully embedded Operational Excellence. Through a focused partnership—built on clarity, consistency and empowerment—DBS has reshaped its Integrated Management System into a lean, efficient and future‑ready framework that now drives performance across every part of the business. Their story highlights what’s possible when organisations embrace ISO not just as a requirement, but as a powerful way of working.
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